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Real connection key to success

The need to connect personally with existing and potential business events customers post Covid and the challenges associated with that were a major focus of a recent TMS.Workshop programme. Held at Pullman Auckland in the CBD, the learning covered ways that sales teams can build a rapport with buyers. “This is difficult to do via… Read More »Real connection key to success

Grand Millennium's new Ember restaurant

Two new restaurants the start of significant refurbishments at Grand Millennium Auckland

The opening of two new dining venues – Ember and The Aviary – at Grand Millennium Auckland heralds the start of an exciting chapter for the hotel as it embarks on a significant $30 million makeover across food and beverage venues, meeting and events spaces and guest rooms. Hospitality design studio, Izzard Design has transformed… Read More »Two new restaurants the start of significant refurbishments at Grand Millennium Auckland

The ‘Deco Decadence Grand Ball’ was held at the Napier War Memorial Centre in February

Napier War Memorial Centre hosts premium Art Deco Festival events

Napier saw the triumphant return of the Art Deco Festival in February. Thousands of people from around the country, and the world, poured into the city for the four-day festival, marking it as a highlight in Hawke’s Bay’s events calendar. Operating from the Napier War Memorial Centre, Napier Conferences & Events hosted two signature affairs… Read More »Napier War Memorial Centre hosts premium Art Deco Festival events

Ascot Park Hotel's reception and foyer area has had a modern makeover

Refreshed look for Invercargill’s premier conference and events centre

Invercargill’s Ascot Park Hotel has undergone a modern refurbishment to its reception and foyer area. The hotel’s main reception desk has had a major facelift and the surrounding areas now feature custom made carpet (in collaboration with local company Regal Floors), refreshed interior design and distinctive furnishing. Chris Ramsay, ILT’s chief executive, says the ongoing… Read More »Refreshed look for Invercargill’s premier conference and events centre

Clear objectives key at hotel training event

The value of having clear goals and objectives from training was clearly illustrated during a recent TMS Workshop with the business events team from Millennium Hotels and Resorts New Zealand. Facilitated by Tourism Marketing Solutions’ Tania Adolphe and Sarah Hillman, the workshop was used to ‘anchor’ two days of brainstorming, discussion around internal procedures and… Read More »Clear objectives key at hotel training event

Kaikōura operators at the recent TMS:Workshop

Training to future proof NZ’s regions

As New Zealand’s business events sector (and tourism in general) enters a new phase of post pandemic development, it is important that people receive training that suits their level of experience in the industry. “With all of the challenges around attracting and retaining staff, training and education have taken on even more importance,” says Tania… Read More »Training to future proof NZ’s regions